SHIPPING

Once your order has shipped, you will receive an email with a tracking link that allows you to track your order at any time.

Orders are typically shipped within 1–3 business days.

SWITZERLAND & LIECHTENSTEIN

• DHL Express | 1–2 business days
• Standard shipping: CHF 6.90 for orders up to CHF 149.99
• FREE SHIPPING on orders of CHF 150.00 or more
✓ Fast delivery directly from Switzerland

USA - UNITED STATES

• DHL Express Worldwide | 3–5 business days
• Standard shipping: $ 29.90 for orders up to $ 149.99
• FREE SHIPPING for orders from $ 150.00
✓ Fast shipping directly from the Swiss producer — no extra customs fees or import duties

UK - UNITED KINGDOM

• DHL Express Worldwide | 3–5 business days
• Standard shipping: £ 19.90 for orders up to £ 149.99
• FREE SHIPPING for orders from £ 150.00
✓ Fast shipping directly from the Swiss producer — no customs duties for UK customers

EU - EUROPE

Austria, Germany, France, Italy, Spain, and others

• DHL Express / Parcel Service | 3–5 business days
• Standard shipping: CHF 15.00 for orders up to CHF 149.99
• FREE SHIPPING on orders from CHF 150.00
✓ Shipped directly from our EU warehouse in Austria (no customs duties)

IMPORTANT INFORMATION

  • The stated delivery times are based on the experience of our shipping partners.
  • Receipt of the delivery may require a signature.
  • Delivery adjustments (e.g., drop-off authorization) can be made directly with the shipping service provider, DHL.
  • After dispatch, you will receive an email with all options for managing your shipment.

RESTRICTIONS

  • No shipping to P.O. boxes or mail forwarding services
  • Orders to such addresses may be cancelled

CUSTOMS & IMPORT

In rare cases, shipments may be inspected by customs. We have no direct influence over this. For questions regarding this, please contact your local shipping provider.